Everyone loves to take a vacation. Some plan a tropical getaway while others prefer a cabin in the woods. Bottom line: vacations are great. Yes, it’s hard to let go and take time for yourself or to trust your business with a coworker, but sometimes a vacation is necessary. If you prepare your clients and those you work with for your vacation, you’ll be less likely to lose business while you’re away.
Let Your Clients Know Where You’re Going
Contact your clients and let tell them when you’ll be leaving and when you’ll be back. Leaving without notice may make your clients feel like they’re not a priority. If you are working on something for a client, make sure to give a detailed status update before you go.
Find Someone to Cover for You
Inevitably, something urgent is going to come up or a new lead is going to come in while you’re away. Make sure you have someone who can take care of those things. Formally introduce this person to your clients before you leave. Also, be sure you’re clear on the compensation for stepping in during your vacation.
There are several ways to structure your compensation deal, such as referral fees, flat rates, or even trading off the work. Regardless of how you compensate the person covering for you, you’ll have peace of mind, your clients will be happy to know their needs will be met.
Set a Good Automatic Email Response
Regardless of how thorough you are at notifying your clients, someone is likely to forget and still try to contact you. The last thing your clients wants is to not receive a response when there is something urgent that needs to be handled. Be sure to set a good automatic response so you can enjoy your vacation and know that your client’s request will get to the correct person.
Include in your automatic response that you are out of town and when you will be back, and the name and contact information of the person who is available to assist your client if immediate attention is required. Your clients will be happy that they received a response. If you leave no response at all, your clients will feel ignored or that they are no longer a priority.
Finally, Enjoy Your Vacation
Yes, you read that correctly. Enjoy your vacation! Taking time to breathe and relax is important for both you and your clients. Overworking yourself can do more harm than good, so taking a vacation will ensure that you come back refreshed and ready to work!
Hopefully, these tips will help put you at ease about leaving your business behind for some time to relax and unwind. If you need help managing your incoming leads for your business, Homes.com has a great solution! Homes.com Lead Concierge will contact and screen all your leads for you.
Originally published February 21, 2020 — June 18, 2020