Scheduling a Showing through BrokerBay

When you search for listings in REcolorado Matrix, you’ll see a new showing service icon for BrokerBay. As with ShowingTime, you can easily click this button to schedule a showing for a listing configured with BrokerBay.

Scheduling a showing through BrokerBay is a familiar and easy process. First, click the BrokerBay icon on a listing in REcolorado Matrix. This will take you to the BrokerBay platform to complete your showing request.

COVID-19 Safety Protocols

BrokerBay includes an option for the listing broker to display COVID-19 safety protocols when a showing is requested. If the listing broker has this enabled, you’ll see a screen similar to the one below. Review the safety precautions and agree before continuing with your showing request.

Request a Showing in BrokerBay

Requesting a showing follows a simple three-step process, as shown in the preview below. First, select how you’d like to receive showing instructions. Next, select the date when you’d like to show the property.

  • Dates in red are not available
  • Date in dark blue is the current day
  • Dates in light blue indicate an open house will be occurring; click on the date to see the exact OH time.
  • Dates in orange indicate the date when all offers are due, if the listing broker has indicated one.

Finally, select the time for your showing. You’ll see a pop-up window to select from available showing durations. Once you’ve selected the options you prefer, click the “Book Showing” button in the upper right-hand corner.

Confirming Showings with BrokerBay

After you’ve submitted your showing request, you’ll see a page indicating your showing request is being processed. You’ll receive final confirmation once the listing broker or seller accept the showing request.

In some cases, the listing broker may have set up Auto-Confirm for certain time slots. If your showing request falls in an auto-confirm window, you’ll see a confirmation page immediately. You’ll have the option to add the showing to your Google, Outlook, or iCloud calendar by clicking the blue “Add to Calendar” button.

Get Notified About Registered Offers

When you show a property, you also have the option to request a notification when an offer on the property has been registered through BrokerBay. The listing broker can easily send an email to interested brokers who showed the property letting them know when an offer has been received.

Cancelling a Showing Scheduled Through BrokerBay

Once your showing is confirmed, you’ll receive a confirmation email from BrokerBay that includes key information, the listing agent’s contact details, and a link to the listing.

If you need to cancel a showing, refer back to the confirmation email and click the blue “Manage My Showing” button at the bottom. From here, you’ll be able to request a change or cancel your showing scheduled through BrokerBay.

BrokerBay Support

If you need assistance scheduling a showing through BrokerBay, contact for friendly and knowledgeable support.