Based on your feedback, we continue to refine the way you view photos in Matrix. When you click on a photo in Matrix or click the Larger View button, the photo viewer will now show you photos at up to 1600 x 1200 pixels. Or, in other words, pretty dang high-quality photos.
Dos and Don’ts of Photo Uploads
DO upload JPG and JPEG files.
DON’T upload PNGs or any other file extensions.
DO upload photos at least 1600 x 1200 pixels in size
DON’T upload anything larger than 5 MB
DO choose ‘actual size’ or ‘original size’ when transferring photos from your mobile device to your email
DO use landscape orientation whenever possible
Pro tip: If you have two portrait orientation images, use an app to combine them into a single landscape orientation file.
Other Helpful Photo Specs
Agent Photos: minimum of 200 x 300 pixels in size. The maximum display is 400 x 600 pixels. Portrait orientation will display better than landscape orientation.
Office Logos: minimum of 200 x 200 pixels in size. Portrait orientation will display better than landscape orientation.