Use ‘ReportIt’ to Let Us Know About Potential Listing Errors

One of the many great benefits of REcolorado’s Matrix MLS is that it includes integrated tools you can use to make sure you’re accurately entering your listings according to REcolorado Rules and Regulations. If all real estate professionals who use REcolorado’s Matrix MLS take the time to ensure accurate listing details, then that increases the value you are providing to your clients. You’re giving them access to the most accurate and up-to-date information that they simply can’t get from any of the national home search sites. 

Use ReportIt 

The nearly 25,000 real estate professionals who use Matrix circulate a ton of valuable listing information, which, in turn, makes the market go ‘round. Listing Data Checker and the REcolorado Customer Care Team work together to scan those listings for potential errors, but you can help, too!  

If you run across details on a listing that you think are a bit inaccurate or shouldn’t be there at all, use the ReportIt button to let us know. You can find the button (yellow triangle with a black exclamation point) in the icon section beneath the photo viewer on the Full display of any listing in Matrix. Don’t worry, ReportIt isn’t a way to get an agent in trouble, and we don’t automatically assess a fine. When you alert us, we investigate the details by reaching out to the listing agent to get a better understanding of intent. If the details truly don’t match up with REcolorado Rules and Regulations, we help the listing agent make the correction.

Accurate Information Levels the Playing Field 

When you agree to input listings into REcolorado Matrix, you also agree to input listings in accordance with REcolorado MLS Rules and Regulations. The rules and regulations help make sure no one listing has an advantage over another.  

For example, it’s against the rules to put personal advertising or third-party advertising in public remarks. So, if you were to come across public remarks on a listing that included a phone number, email address or another way to contact someone, that would be an instance where you could use ReportIt to let us know, and we’ll get in touch with the listing agent so the information can be appropriately adjusted.  

It’s All Anonymous 

Your name and information stop with us. In other words, if you use ReportIt, we won’t share any of your information with the listing agent. Privacy matters and we’re all about it.