Updates are currently being made in Matrix that will improve the way photos are handled. While this will bring long term improvements, the updates may temporarily result in slow load times for photos. You may notice longer photo load times in Matrix when you create the Photo Gallery Report or when you are viewing large photos. For the next few weeks, generating the Photo Gallery report separate from other PDF reports, and using a smaller group of listings could save you valuable time.
We apologize for any inconvenience this may cause and greatly appreciate your patience.